Frequently Asked Questions
TESTING WITH QURE
For potency, if you want to know the total THC and total CBD after decarboxylation, then you can book the basic potency test.
If you preserved the acid forms via a cold extraction method and would like to distinguish between THC and THC-A, and CBD and CBD-A, we recommend you choose the full potency test. This gives you the option to choose up to 3 cannabinoids (and their acid forms where relevant).
You can also do a cannabinoid profile if you are curious about all the cannabinoids we can test for.
Please note a 20% compounded product surcharge applies for sample types that are not pure Cannabis (ie. an infusion, tincture, edible, beverage, ointment, etc.).
The cost depends on which test you choose. Our pricing page lists every type of test with all its associated costs. All our prices include 15% VAT.
- Cannabis resin;
- Coconut/olive oil-based Cannabis oil;
- FECO or RSO;
- Infusions in MCT carrier;
- Cannabis-infused capsules;
- Ground up material;
- Mixture of flower and leaves;
- Oil;
- Distillate;
- Edibles?
- Plant material (flower, leaves, roots, seeds, etc) – any part of the plant that hasn’t been through any processing other than drying and curing.
- Concentrate (kief, hash, FECO, BHO, rosin, resin, distillate, etc) – parts of the plant that have been extracted with or without solvents into a concentrated form and most of the solvent has been evaporated off or removed.
- Compounded product (edible, beverage, tincture, capsule, ointment, skin cream, etc) – any product that has been infused with Cannabis.
Yes, for liquid samples. A density measurement is required to convert the results from mg/g (presence per mass) to mg/ml (presence per volume). This can be booked as an add-on to our potency, cannabinoid, and terpene analyses.
Alternatively, the density measurement can be booked as a standalone test.
We have added Sceletium testing to our list of services.
We plan to expand our services to test for other alkaloids such as mescaline in cacti, psilocybin and/or psilocin in mushrooms. Enquire about your specific sample type.
On plant material, we offer testing for:
- Cannabinoids
- Terpenes
- Loss on drying (LOD), also known as moisture/water content
- Foreign matter
- Total ash
- Microbial impurities
- Pesticides
- Heavy metals
- Mycotoxins
For concentrates and compounded products, you wouldn’t necessarily test for moisture content or pesticides, but can additionally test for
- Residual solvents
- Density (on liquid samples)
Decide which of your strains, concentrates, or end products you want to send for testing.
Decide which tests you want to be done on each sample.
Book your test(s) online at qure.co.za (if you do not have a profile yet, you will be prompted to create one on checkout).
Package your samples, marking it clearly with unique sample references and your order number.
Send the package to our laboratory: 98 Bath Street, Montagu, 6720.
We will analyse your sample(s) and send your certificate(s) of analysis (COA) to the email address you used to sign up.
On qure.co.za, click on the “BOOK A TEST” button at the top right of any page.
Pick the relevant test, and complete the details, including a unique sample reference.
If you have any specific requests regarding the contact details on the COA, please note them in the additional notes box.
Click on “ADD TO BASKET”. A sidebar will pop up, which allows you to either continue to checkout or book another test.
On the checkout page, if you are not already signed in, it will ask you to sign in or create an account. Please register with the details you want to appear on this and future COAs.
You will have the option to pay via instant EFT or credit card, or make a manual payment into our bank account (details are provided).
You will receive confirmation of your order and your invoice via email.
The sample size depends on the tests you want to be done, as well as the sample type. We have created a handy table on our sample sizes page.
The lead time for each test is listed on the test booking page, and also on the pricing page. For most tests, the lead time is 5 working days from receipt of the sample and payment. For microbial impurities, pesticides, heavy metals, mycotoxins, and Sceletium testing, the lead time is 3 weeks from receipt of the sample.
Once we receive your sample in the laboratory, it is logged into our system and you will receive an email acknowledging receipt of the sample, along with the expected date of completion of the tests.
We will email the certificate of analysis (COA) to the email address you registered with. If you want to specify a different email address, please let us know in the “additional notes” box when logging the sample.
We use a gas chromatograph with flame-ionisation detection (GC/FID) for cannabinoids, terpenes and solvents.
Our other equipment includes an analytical balance, a laboratory incubator, an autoclave, a furnace for Total Ash tests, and a vacuum oven for Loss on Drying tests.
Our microbial, pesticide, heavy metal, mycotoxin and Sceletium testing are all outsourced.
All of the above information can be found on our pricing page.
Yes. Please enquire for a quote tailored to your requirements.
Sending my sample
Our laboratory is Unit 2 in Kings Landing Business Park, 98 Bath Street, Montagu, 6720, Western Cape.
Use reliable packaging. Place each sample in a separate, sealed container. Ensure liquids cannot leak and packaging cannot break.
Mark each sample with the unique sample reference you specified in the booking process. This goes onto the COA so you know which COA belongs to which sample. It also helps us know which tests to perform on which sample.
Ensure the package is clearly marked with your order number. You will receive the order number in your confirmation email and can also look it up on your orders page.
We can recommend SA Wine Delivery Service (email sawine123@yahoo.com or phone 021 981 4025 or 083 676 2271). While we receive great service and daily delivery from The Courier Guy (including PUDO), their official policy is not to transport Cannabis flower.
Note that using a courier to send your sample(s) is at your own risk.
Cannabis oils (depending on the carrier) are generally quite temperature-stable in ambient conditions.
If your sample is temperature-sensitive, you will have to ensure it arrives via a temperature-controlled courier service. Please specify any temperature requirements for the laboratory when booking your test.
My results
All the instruments, reference materials and equipment used in a laboratory have an acceptable level of uncertainty.
Taking into account the reference standards, measuring equipment and process, our method has a 4% uncertainty.
Where results exceed 100%, there has been a tiny bit of an over-recovery. That is why there should always be a theoretical value (e.g. 100% CBD) and a range in which the results are deemed acceptable (e.g. it could be between 90 – 110%).
A 5 – 10% range usually applies in the pharmaceutical industry.
My profile
In our main menu (look for the at the top right of the screen), click on “Login/Register“.
Complete your details and register.
If you don’t see “Login/Register” in the menu, but you see “My account” instead, you are already registered and logged in.
We provide for 3 different customer roles:
- Private customers (this is the default)
- Medicinal licensed customers (you need to provide your license number and upload a copy)
- Industrial permitted customers (you need to provide your permit number and upload a copy)
Private customers do not have any company fields.
Licenced/permitted customers can complete their company name, VAT number, etc.
Please provide the details of the person/company you are booking for in your profile. We will use these details for the certificates of analysis (COA) on your bookings.
If it’s just a once-off, please provide the person/company’s details in the “Additional notes” box when booking the sample.
The easiest is to visit the “Lost your password?” page.
You are welcome to reach out to webadmin@qure.co.za for anything technical or website-related.
If you have a Cannabis or testing-related question, email hello@qure.co.za or send us a WhatsApp or Telegram message on 081 337 0588.
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Questions?
If you have any questions that aren’t addressed here, feel free to get in touch:
